Black Friday Surge Leads to Extended Final-Mile Delivery Times

Black Friday Surge Leads to Extended Final-Mile Delivery Times

Kebon is actively managing increased delivery durations due to post-Black Friday network congestion.

Following the record-breaking Black Friday sales weekend, the global logistics network is experiencing significant pressure, leading to unavoidable congestion at the final delivery stage. This is resulting in extended delivery times for parcels in transit.

The unprecedented volume of online orders, concentrated within a short period, has exceeded standard processing capacities at sorting hubs and local distribution centers. This bottleneck is primarily affecting the "last mile," the final leg of a package's journey to the customer's doorstep.

"We are seeing a surge in volume that is impacting delivery timelines," said [Spokesperson's Name], Head of Logistics at [Your Company Name]. "Our teams are working around the clock, implementing extended shifts and additional routes to expedite deliveries as safely and efficiently as possible."

Customers tracking their shipments may notice updated delivery estimates that reflect these delays. We kindly ask for patience and understanding as our delivery partners navigate this period of exceptionally high demand.

What We Are Doing:Operating sorting facilities 24/7 to clear backlogs.Deploying additional temporary delivery personnel and vehicles.Prioritizing communication with customers via tracking updates.For Customers:Check Tracking: The most accurate delivery estimate will be available through our online tracking tool using your parcel number.Delivery Instructions: Ensure your delivery address and any preferred instructions are up-to-date in your order profile.Contact: For specific concerns about your shipment, please visit the Help Center on our website.We remain committed to delivering every parcel and thank you for your patience. Our focus is on restoring normal service levels as quickly as possible.